Vahanse Channel / Business Partner Agreement
Status: DRAFT — FOR LEGAL REVIEW — NOT FOR EXECUTION
Version: 0.9 - Counsel Review Draft
Draft date: 31 August 2026
Operator: Vahanfin Solutions Private Limited (CIN U52290JH2023PTC021512)
Brand: Vahanse
Head office: Vahanfin Solutions Pvt Ltd, Nabibux House, 3rd Floor, Vakola Bridge Road, Santacruz (E), Mumbai 400 055, Maharashtra, India
This document is a Vahanse-specific working draft prepared for Vahanfin Solutions Private Limited (CIN U52290JH2023PTC021512), which operates the Vahanse brand. It is not legal advice and must be reviewed, approved and adapted by qualified Indian counsel before publication, signature or reliance. Commercial values, support contacts, regulatory representations, security commitments, service levels and any customer-specific terms must be validated against actual operations and contracts.
Purpose: Agreement for referral, distribution, insurance, GPS, dealer, FASTag or channel partners.
Audience: Business partners that originate customers or distribute Vahanse-enabled services
1. Appointment
Vahanse appoints Partner on a non-exclusive basis to market, refer, distribute or enable the services specified in the Partner Schedule, subject to territory/channel restrictions stated there. No exclusivity applies unless expressly signed.
2. Independent Parties
The parties are independent contractors. Partner cannot bind Vahanse, incur liabilities for Vahanse or represent itself as Vahanse’s employee, government representative or statutory agent.
3. Approved Services and Materials
Partner may market only approved services using current approved claims/materials. Vahanse may require correction or withdrawal of misleading, outdated or unlawful content.
4. Leads and Customer Ownership
The Partner Schedule will define lead registration, existing-account conflicts, customer ownership, protection periods and attribution. Partner must not submit fabricated leads or claim ownership of customers already in active Vahanse pipeline absent agreement.
5. Commercial Model
Referral fees, revenue share, margins, incentives and eligibility events are set out in the Commercial Schedule. No commission is earned on cancelled, fraudulent, refunded, chargeback or unpaid transactions unless otherwise stated.
6. Settlement
Settlements will be made on the agreed cycle after reconciliation, tax documentation and adjustment for refunds/chargebacks. Partner will issue legally required invoices and provide GST/TDS details as applicable.
7. Customer Consent and Data
Partner must have lawful authority to share lead/customer/vehicle information with Vahanse and must provide required privacy notices/consents. Data may only be used for the agreed purpose.
8. Marketing Conduct
Partner must not guarantee challan reduction, court outcome, RTO approval, government affiliation, official authorization, fixed Authority time, or savings not supported by approved written material.
9. Customer Support and Handover
Support ownership and escalation follow the Partner Schedule. Partner will not conceal complaints, payment disputes or regulatory issues from Vahanse where Vahanse action is required.
10. Compliance
Partner will comply with anti-bribery, consumer, advertising, telemarketing, privacy, tax and other applicable law. Unsolicited communications must comply with applicable consent/do-not-disturb requirements.
11. Brand Use
Each party grants only the limited brand licence expressly approved in writing. Partner may not register domains, social handles or marks confusingly similar to Vahanse.
12. Confidentiality
Commercials, customer lists, pricing, product roadmaps, credentials and technical information are confidential and protected under the Agreement/NDA.
13. Audit and Records
Partner will maintain sufficient records to validate commissions, consent, customer complaints and marketing compliance for the agreed retention period and provide reasonable evidence on request.
14. Suspension/Termination
Vahanse may suspend Partner for misleading claims, data misuse, fraud, bribery, excessive complaints, material security risk or non-compliance. Ordinary termination may occur on [30] days’ notice unless a minimum term applies.
15. Post-Termination
Partner will stop using Vahanse marks/access and return/delete confidential data as required. Earned undisputed commissions through the termination date will be settled after adjustments.
16. Liability, Indemnity and Dispute
Partner indemnifies Vahanse for claims arising from Partner-controlled marketing, unauthorized promises, consent failures, data misuse, fraud or legal breach. General liability and dispute terms mirror the Enterprise MSA unless the Partner Schedule states otherwise.
Annexures / Schedules
- Partner Scope & Territory
- Lead Attribution Rules
- Commercial & Revenue Share Schedule
- Brand Guidelines
- Support Matrix